Responsible Gaming at qd111
At qd111, we believe that gaming should always be an enjoyable, controlled experience. Our responsible gaming framework gives every Bangladesh player the tools, information, and support they need to set personal limits, take breaks, and seek help — whenever they need it.
Our Commitment to Safe Play
qd111 is built for entertainment — and we take that responsibility seriously. While the vast majority of our players across Bangladesh enjoy cricket betting, live casino games, and slots as a leisure activity without any issue, we recognise that for a small number of individuals, gambling can become problematic.
That is why responsible gaming is not an afterthought at qd111 — it is built into the foundation of how the platform operates. From the moment you register, you have access to a full suite of player protection tools designed to help you stay in control of your gaming activity, your time, and your money.
qd111 strictly enforces a minimum age requirement of 21 years for all players. No person under 21 may open an account, make a deposit, or participate in any game or betting market on the qd111 platform. Our verification process ensures this restriction is upheld at the point of registration and throughout the lifetime of every account.
Gambling Should Always Be: A form of entertainment with money you can afford to spend. It should never be treated as a source of income, a way to recover financial losses, or an escape from stress or personal problems. If you find yourself gambling for any of these reasons, please use the tools and resources on this page immediately.
Signs You May Need to Take a Break: Spending more than you planned, chasing losses after a bad session, lying to family or friends about your gambling activity, feeling anxious or irritable when not gambling, or neglecting work, study, or personal relationships due to time spent gaming.
Need Help Right Now? Contact our responsible gaming support team directly at [email protected] — include the subject line "Responsible Gaming Request" and describe what you need. Our team will respond promptly and confidentially. All such requests are handled with strict privacy.
Player Protection Features
qd111 provides every registered player with a comprehensive set of responsible gaming tools — all available free of charge and effective immediately upon request.
Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you can deposit into your qd111 account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limits can be lowered immediately but require a 48-hour cooling-off period before they can be raised again — giving you time to reconsider.
Session Time Limits
Set a maximum session duration so that qd111 automatically notifies you — or logs you out — once you have been playing for your chosen length of time. This prevents extended uninterrupted gaming sessions and encourages regular breaks, keeping the experience enjoyable and mindful for players across Bangladesh.
Time-Out Periods
Need a short break from the platform? A time-out temporarily suspends your qd111 account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or place any bets. Your account data and balance are fully preserved and remain accessible when the time-out period ends.
Self-Exclusion
Self-exclusion is a longer-term account suspension for players who feel they need a more serious break from gambling. qd111 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully locked and you will not receive any marketing communications. To request self-exclusion, contact [email protected].
Loss Limits
In addition to deposit limits, qd111 allows you to set a cap on the total net losses you are willing to accept within a given daily, weekly, or monthly window. Once your loss limit is reached, your account is automatically restricted from further wager activity until the limit period resets, protecting your overall financial wellbeing.
Marketing Opt-Out
Players who are concerned about problem gambling can opt out of all promotional communications — including bonus offers, reload promotions, and seasonal campaign emails — at any time. Removing exposure to promotional triggers is an important step in managing gambling behaviour, and qd111 makes this opt-out instant and permanent until you choose to opt back in.
How to Activate Your Protection Tools
Activating responsible gaming tools on your qd111 account is straightforward. Follow the steps below or contact our support team for immediate assistance.
Log In to Your Account
Sign in to your qd111 account using your registered mobile number or email and your password via the qd111 Login page.
Open Account Settings
Navigate to your account settings or player profile area. Look for the "Responsible Gaming" or "Player Protection" section within the settings menu.
Select Your Tool
Choose the protection tool you wish to activate — deposit limit, loss limit, session time limit, time-out, or self-exclusion — and enter your preferred values or duration.
Confirm and Apply
Confirm your selection. Restrictive changes (lowering limits, activating time-outs, self-exclusion) take effect immediately. You will receive a confirmation email to your registered address.
Prefer to Contact Support Directly? If you are unable to locate the responsible gaming settings within your account, or if you require immediate self-exclusion and cannot wait to navigate the settings, please email our support team at [email protected] with the subject line "Responsible Gaming Request". Include your registered account details and the specific tool or action you need. Our team will apply the restriction to your account manually and confirm the change within one business day. For urgent self-exclusion requests, we aim to respond within a few hours.
Self-Assessment: Is Gambling Affecting You?
The following questions are intended to help you reflect honestly on your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of qd111's player protection tools or seek external support.
If You Answered Yes to Three or More: Please take immediate action. Use the self-exclusion or time-out tools available through your qd111 account settings, or contact our support team at [email protected] for confidential assistance. You can also reach out to independent gambling support organisations in Bangladesh for free, professional guidance.
Understanding Each Protection Tool
A closer look at how each of qd111's responsible gaming tools works in practice and when you might choose to use it.
Deposit Limits — Daily, Weekly, Monthly
A deposit limit sets a hard ceiling on the total amount of BDT you can add to your qd111 account within a rolling time window. For example, setting a weekly deposit limit of ৳5,000 means that once you have deposited a combined total of ৳5,000 across bKash, Nagad, Rocket, Upay, Visa, or Mastercard within that week, no further deposits will be accepted until the weekly window resets. This is one of the most effective tools for managing your overall gambling spend.
Financial ControlLoss Limits — Net Loss Ceiling
A loss limit works differently from a deposit limit — it tracks your net gambling losses rather than your total deposits. If you set a daily loss limit of ৳2,000, your account will be restricted from further wager activity once your net losses for that day reach ৳2,000, regardless of how much remains in your account balance. This tool is particularly useful for players who reload their account frequently and want to cap total downside risk.
Loss ProtectionSession Time Limits — Timed Play
Session time limits allow you to pre-set a maximum duration for each gaming session. Once your session reaches the set duration, qd111 will display a notification reminding you of the time elapsed. You can configure the system to either display this reminder and allow you to continue, or to automatically log you out at the session limit. Regular breaks improve decision-making and keep gaming enjoyable rather than compulsive.
Time ManagementTime-Out — Short-Term Account Pause
A time-out is ideal for players who feel they need a short cooling-off period. Available durations range from 24 hours to 6 weeks. During a time-out, your account is suspended — you cannot log in, deposit, or bet. However, unlike self-exclusion, a time-out expires automatically at the end of the chosen period, and your account resumes normal status. Your account balance and history are fully preserved throughout. Time-outs are reversible only after the full period has elapsed.
Short BreakSelf-Exclusion — Long-Term Account Lock
Self-exclusion is a serious, long-term commitment to stopping gambling activity on qd111. Unlike a time-out, self-exclusion periods of 6 months or longer cannot be reversed or cancelled early under any circumstances — this is an intentional feature designed to protect you from impulsive reversal decisions. During self-exclusion, your account is locked, all marketing is suppressed, and any bonuses or promotions are forfeited. If you feel gambling has become a problem, self-exclusion is the most powerful tool at your disposal.
Long-Term ProtectionReality Checks — Session Awareness Prompts
qd111's reality check feature sends periodic in-session notifications reminding you of how long you have been playing and your net financial position during the current session. These prompts are designed to interrupt the flow of play at regular intervals — such as every 30 or 60 minutes — and encourage you to pause and make a conscious decision about whether to continue. Reality checks are particularly useful during extended live casino or cricket betting sessions.
Awareness ToolNeed Support? We Are Here for You
If you are concerned about your own gambling habits or those of someone close to you, please reach out to our dedicated responsible gaming support team. All enquiries are handled with complete confidentiality. Our team operates around the clock to assist players across Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh.
Send your request to the email address below with the subject line "Responsible Gaming Request":
Response time: Within 24 hours (Bangladesh Standard Time, UTC+6). For urgent self-exclusion requests, we aim to respond within a few hours of receipt.
Enjoy qd111 — Always Play Responsibly
When you play within your means and use the tools available to you, gaming at qd111 is a fun and rewarding experience. Explore our games and betting markets — and remember, you are always in control.